Volunteering

Every Hour Makes a Difference

Volunteers play an essential role in the work of Matthew 25: Ministries. The donated goods we receive must be sorted, counted, packaged, and put on pallets ready for shipment to various parts of the world. There is a job for everyone!

During the COVID-19 pandemic, Matthew 25: Ministries is carefully following all recommendations from Gov. DeWine, The Ohio Health Department, and other governing officials regarding safe operations. We are implementing many additional safeguards to help protect the health and safety of our staff and volunteers. We’ve made updates to our facility and our volunteer process to help protect everyone at our building. Check out our What to Expect page so you can be familiar with the process before you arrive.

We are welcoming volunteers between 9 AM – 4 PM, Monday through Friday, and 9 AM – 3 PM on Saturday under the following guidelines:

  • All volunteers are encouraged to pre-schedule, either as individuals or in groups of any size.
  • We are now also accepting walk-in volunteers who are coming as an individual, family, or with a small group of up to 4 people. See guidelines below.
  • We strongly recommended that volunteers wear a mask during their shift.
  • Volunteers must maintain all COVID-19 safety protocols.
  • In order to make check-in as smooth as possible, we request that all volunteers pre-register prior to their first visit.

To schedule a volunteer shift, please contact Shelly Clos by email at shelly@m25m.org

Volunteer Hours & Directions

Monday - Friday (pre-scheduling encouraged)
9 AM - 4 PM
Saturday (pre-scheduling encouraged)
9 AM - 3 PM

How To Volunteer

Groups

We ask that groups of 4 or more people schedule ahead of time. Fill out the Contact Form below to request a time to serve. Please do not consider your group officially scheduled until you receive confirmation from one of our volunteer coordinators.

We strongly recommended that volunteers wear a mask during their shift. Volunteers must maintain all COVID-19 safety protocols.

Individuals & Families

Individuals, families, and small groups of up to 4 people are encouraged to pre-schedule, or may walk-in to volunteer any time during our operating hours. We are closed some holidays, so please reference our holiday hours or call ahead to check on holiday closures.

We strongly recommended that volunteers wear a mask during their shift. Volunteers must maintain all COVID-19 safety protocols.

Children under 16 are welcome and must be accompanied by an adult at all times under the following guidelines:

Children Under 8

1 adult for every child

Children 9-11

1 adult for every 2 children

Children 12-15

1 adult for every 3 children

What To Expect

Registration

In order to make the check-in process as smooth as possible, we request that all new volunteers pre-register prior to arrival. Otherwise, you will be registered by a staff member upon arrival. Please note, no large bags or backpacks are permitted inside Matthew 25: Ministries. Purses and bags necessary for medical supply needs are allowed, but are subject to search.

Service Hour Verification

Individuals needing service hour verification must track their own hours and have a Matthew 25 representative verify hours at the end of each session. Matthew 25: Ministries is not responsible for tracking individuals’ service hours and cannot verify hours after the date served. Plus, learn how you can earn off-site service hours through organizing a collection for Matthew 25: Ministries.

Global Village Tour

Part of the volunteer experience includes a tour of our Global Village—a life-size recreation of disaster scenes and poverty in the U.S. and developing countries. This educational component gives our guests a better understanding of the places we help and how their work is making a difference.
The Global Village tour is temporarily closed.

Dress Code

We recommend wearing comfortable clothing and closed-toe shoes. The temperature in our Processing Center fluctuates with each season, so please dress accordingly.

Parking

Matthew 25 has a spacious parking lot, but also welcomes hundreds of volunteers each day. Please consider carpooling to save on gas and to help ensure that there is enough parking for all our volunteers.

Inclement Weather

In the event of inclement weather, please check Local12 for any changes in Matthew 25: Ministries' hours of operation. If your group is unable to make it in, please call us to reschedule your visit.

Volunteer Request Form

Shelly Clos

Volunteer Coordinator

shelly@m25m.org